Return & Cancellation policy

As we explain in this paragraph, we offer you an Anytime Money-Back Guarantee on all shared hosting plans. And here is how our cancellation policy works. It is very simple. If you cancel your account we will provide you with a full refund for the remainder of your term, excluding any setup fees that were charged when you signed up, and excluding domain registration fees. (Even if you received your domain for free through one of our promotional plans) The domain registration fee we incur on each domain registration is $20.00. So all refunds are subject to a $20.00 registration fee charge, but you will own the domain name afterwards. The only way to cancel your account is by emailing our billing team at support [at] deshodes.net NOTE: If you sign up in GBP pounds sterling then domain registration charge we incur is Ł14.95 Please note: Any account upgrades to hosting services are non-refundable. In addition, we do not offer refunds on dedicated server plans as they are month to month and there are no contracts involved. deshodes also reserves the right to cancel your account with 72 hours notice should an event occur in which proper evidence exists that a customer was exceptionally rude or vulgar in communications with our staff.